3 Qualities To Look For In Your Business Internet

5 March 2018
 Categories: Business, Blog

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When your business relies on the internet to get work done, you want to make sure that you have high-quality internet that will keep your business running smoothly. When choosing an internet provider for your internet, high speeds and consistent speeds matter, as does a responsive customer support and maintenance team.

High Speeds

The first thing you need to realize is that when you have numerous computers all accessing the internet at the same time, you need higher internet speed than you have at home or on your cell phone. You need really fast internet that can handle having over a dozen users making high-data demands on it at the same time.

Luckily, most internet providers will work with you to provide you with business speed internet, which is generally higher speeds than you can get as a homeowner or renter.

Make sure that your high speeds run both ways; if your business uploads information to the internet, you want to make sure that the information that you send is just as fast as the information that you receive. Make sure that both the upload and the download speeds are up to your standards.

Consistent Speeds

The next thing you need to inquire about is how consistent the speeds are. Some internet providers provide everyone internet off the same line, which means if the business down the street is using the internet at the same time as you, your internet may run slower. That is not the ideal set-up for a business. You want to be provided with consistent internet speeds that do not dip when others use the internet or during high traffic time periods, such as a Friday afternoon. Make sure that you will be able to not only get high speeds, but consistent speeds as well.

Great Customer Service

Finally, you need to make sure that the internet provider that you choose offers great customer service. Great customer service is necessary when you run a business that relies on the internet. You need an internet provider who is going to come out today, not in four days, to fix your internet. You need your internet to work all the time, not just some of the time. So if your internet is down, you need a customer service team that will be able to help you when you need it, not just nine to five, but twenty-four hours a day.

When your business needs internet in order to get their work done, you need consistent high speed internet that has a great customer service department that can send a team out to help you whenever you need it.  Companies like American Telcom Inc can offer more information on your business internet solutions.